Finance

Africa's 10 largest digital banks by customer base in 2021 revealed (report)

Africa's 10 largest digital banks by customer base in 2021 revealed (report)
Tuesday, 22 March 2022 12:16

A joint report from BPC Banking Technology and Fincog estimates that 21 digital banks were active in Africa in 2021, with 80% of them concentrated in South Africa and Nigeria.

The “Digital Banking in Sub-saharan Africa” report made a list of the 10 largest neo banks by customer base across the continent in 2021. The document ranked South African Bettr first with 6.5 million customers. TymeBank, owned by South African billionaire Patrice Motsepe, comes second with 4 million clients; Nigerian Chipper Cash is third with 4 million customers, ahead of Nigerian Alat, which serves 1.5 customers. With its 1.1 million customers, Zazu is the first digital bank in Zambia and the fifth in the ranking. The rest are Kuda of Nigeria (1 million customers), Nigerian Carbon (659,000 customers), and Bank Zero of South Africa (500,000 customers) which are respectively 6th, 7th, and 8th in the ranking. Mama Money (South Africa) and Rubies (Nigeria) close the top 10 with 500,000 and 90,000 customers, respectively.

While Africa currently has 21 neo banks serving a total of more than 18 million customers, South Africa and Nigeria alone account for about 80% of the institutions. According to the report, over the period under review, mobile penetration was 47% in Nigeria against 61% in South Africa, while Internet penetration was 50% in Nigeria and 64% in South Africa.

Chamberline Moko

On the same topic
Credit stress rose as NPLs hit 14.3% by Nov 2024, driven by BEAC's rate hike to 6.75%. Concentration in top banks (54% assets) holds 75% of bad...
• COBAC orders CEMAC banks & MFIs to comply with Islamic-finance rules by 31 Dec 2025, using only approved Islamic windows.• Regulation 04/22/22 defines...
• Attijariwafa Bank’s H1 2025 net income rose 19.8% to 5.9B dirhams.• Strong loan growth and lower risk costs boosted performance.• Operating cash...
• Zambia seeks a 12-month extension of its $1.7B IMF program beyond October 2025.• The extension supports reforms for economic stability and debt...
Most Read
01

The fintech leaders primarily emerge from Nigeria, Egypt, Kenya, and South Africa, nations recognize...

10 African Fintech Unicorns and Upstarts Make World’s Top 300
02

What seemed like a routine administrative matter has drawn Madagascar into an international controve...

Boeing Jets to Iran: From Malagasy Paper Trail to Questions
03

As digital technologies reshape Africa's job market, digital skills are becoming crucial for youth i...

Africa Faces 'Critical' Digital Skills Gap as Youth Population Booms, UN Warns
04

Non-bank institutional investors, though still a minority, are increasing their presence in the West...

Non-Bank Investors Gain Foothold in WAEMU Sovereign Debt Market
05

• Glo launched a network upgrade plan after a 50% telecom tariff hike.• It aims to add 1,000+ 4G sit...

Nigeria's Glo Telecom Launches Network Upgrade After Price Hike
Enter your email to receive our newsletter

Ecofin Agency provides daily coverage of nine key African economic sectors: public management, finance, telecoms, agribusiness, mining, energy, transport, communication, and education.
It also designs and manages specialized media, both online and print, for African institutions and publishers.

SALES & ADVERTISING

regie@agenceecofin.com 
Tél: +41 22 301 96 11 
Mob: +41 78 699 13 72


EDITORIAL
redaction@agenceecofin.com

More information
Team
Publisher

ECOFIN AGENCY

Mediamania Sarl
Rue du Léman, 6
1201 Geneva
Switzerland

 

Ecofin Agency is a sector-focused economic news agency, founded in December 2010. Its web platform was launched in June 2011. ©Mediamania.

 
 

Please publish modules in offcanvas position.