Digitalization of public services continues to advance in West Africa, and it pushes ECOWAS member states to consider a coordinated approach. The bloc aims to build a regional framework capable of improving administrative efficiency and accessibility.
The Economic Community of West African States (ECOWAS) is working on its first regional e-government strategy. Government officials, ICT experts and technical partners met last week in Abuja to examine and validate the main directions of the upcoming framework.
The strategy under preparation seeks to equip the region with interoperable public digital infrastructure, define data-governance rules and support member states as they modernize administrative services. It also plans to establish shared cybersecurity mechanisms and coordinate national policies that remain fragmented, in order to deliver more efficient, transparent and accessible public services.
This work fits within the digital-transformation initiatives already launched by ECOWAS, including regional programmes such as WARDIP, which aims to accelerate digital integration in West Africa. It also aligns with the organisation’s Vision 2050, which calls for a connected and resilient community built on modern institutions.
The effort gains momentum as member states accelerate their own digital reforms, with e-government as a priority. Several countries have already adopted national strategies. Ghana has deployed reference digital-identification platforms. Cape Verde continues to strengthen its electronic administration, widely viewed as one of the region’s most advanced. Côte d’Ivoire invests in centralized online administrative services, and Senegal develops an expanding ecosystem of e-services supported by unique IDs and interoperability. A regional strategy therefore emerges as a natural step to coordinate and scale these initiatives.
If adopted, the strategy could significantly improve the efficiency of public administrations, support secure data flows, strengthen transparency and advance regional integration by allowing citizens and businesses to access public services more easily, even across borders.
According to the 2024 E-Government Development Index published by UN DESA, several ECOWAS members rank among the most advanced in West Africa. Ghana stands at 108th worldwide, followed by Cape Verde (109th), Côte d’Ivoire (124th) and Senegal (135th). These results show clear momentum across the region and confirm that, despite uneven progress, the foundations for a shared regional strategy already exist.
Samira Njoya
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