• Orange Money’s 100 million active accounts will host JUMO’s AI credit engine, issuing $5–$500 loans repayable automatically from wallet balances.
• Roll-out begins in Burkina Faso, then Mali and Botswana, with plans—still tentative—to cover all 16 Orange Money markets.
• Revenue and risk are shared under strict encryption and data-privacy rules, aligning with Orange’s “Engage 2025” fintech strategy and JUMO’s sub-4 % default record.
French telecoms giant Orange and London-based fintech JUMO—initially founded in Cape Town in 2015—announced on 28 July 2025 that they are collaborating to offer collateral-free microloans to Orange Money users across Africa. Under the multi-year agreement, JUMO’s AI-powered credit engine will be embedded directly into the Orange Money wallet and USSD menus, allowing customers to borrow small amounts and repay automatically from their wallet balance. Early signs from industry experts indicate loans ranging from $1 to $500, depending on the country and customer profiles.
The service will debut in Burkina Faso, where mobile-phone penetration is high (90% of the population), but traditional banking remains limited (60% coverage), before expanding to Mali and Botswana. Beyond these three confirmed markets, both companies state they “intend” to serve all 16 countries where Orange Money currently operates. However, no specific timeline has been announced, nor has regulatory approval been received in jurisdictions such as Cameroon or Ivory Coast.
Orange demonstrates scale: its mobile-money platform processed €160 billion in 2024 and has approximately 100 million active accounts across Africa and the Middle East. JUMO brings expertise in lending: the fintech has issued over $8 billion in loans to 31 million customers in Africa and Asia, maintaining default rates below 4%. The partners will share risk and revenue according to an undisclosed formula, and both emphasise that encryption, data privacy protections, and “ethical AI” principles will support the rollout.
This initiative aligns with Orange’s broader “Engage 2025” strategy of transforming telecoms networks into digital-finance ecosystems and enhances JUMO’s presence following existing partnerships with MTN, Tigo, and Standard Bank. If the phased launch succeeds, the partners aim for the new micro-credit product to develop into a comprehensive suite including instalment loans and micro-insurance, further closing the financial-inclusion gap across the continent.
Micro-lending in sub-Saharan Africa has surged since the early 2010s, driven by mobile-money platforms such as M-Pesa, MoMo, and Orange Money. With over 500 million adults still lacking a formal bank account, fintechs and telcos now utilise call records, airtime purchases, and wallet histories to generate alternative credit scores, enabling the disbursement of instant loans as small as a few dollars. This approach has unlocked working capital for street vendors, farmers, and micro-enterprises that account for 80–90% of local employment. However, concerns persist regarding high interest rates and the risk of debt traps in volatile economies.
Idriss Linge
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