News Infrastructures

Ethiopian Airlines, SITA sign deal to improve passenger experience

Ethiopian Airlines, SITA sign deal to improve passenger experience
Wednesday, 17 September 2025 14:01

• Ethiopian Airlines signs MoU with SITA to enhance operations and passenger experience.
• Deal aligns with Vision 2035, aiming for 65 million passengers and 3 million tons of cargo.
• Expansion includes a new Bishoftu airport backed by the African Development Bank.

Ethiopian Airlines has signed a memorandum of understanding with aviation technology group SITA to jointly develop solutions that will improve the airline’s operations and passenger services.

SITA noted that as air travel demand grows across Africa, airlines must offer smoother and more efficient journeys, while destinations like Ethiopia are emerging as regional hubs for tourism, investment, and trade. This trend is putting pressure on national carriers to strengthen operations and maintain their reputation with travelers.

The agreement supports Ethiopian Airlines’ “Vision 2035” plan, which targets 65 million passengers compared to 19 million in 2024, and 3 million tons of cargo. The airline has also announced a new international airport project in Bishoftu, 45 km southeast of Addis Ababa. Supported by financing from the African Development Bank, the facility is expected to open by 2030 with an annual capacity of 60 million passengers.

With both infrastructure expansion and digital partnerships, Ethiopian aims to consolidate its leadership in African aviation and handle growing passenger flows more effectively. The deal also involves industrial partners, technology providers, accelerators, and start-ups, reflecting a broader vision of digitalization and modernization in African air transport.

On the same topic
• Ethiopian Airlines signs MoU with SITA to enhance operations and passenger experience.• Deal aligns with Vision 2035, aiming for 65 million passengers...
Lomé begins dredging to handle larger container ships Port traffic hits record 2 million TEUs in 2024 Strategic hub for regional transshipment and...
Egypt is talking with the World Bank to recycle more farm water and roll out smart irrigation to fix a seven billion cubic meter yearly...
Morocco’s Communal Equipment Fund secures €150M loan from AfDB plus $950k in technical aid. Financing will support 26 projects in 30+...
Most Read
01

From Dakar to Nairobi, Kampala to Abidjan, mobile money has become a lifeline for millions of Africa...

Africa's Boundless Future: How a simple mobile phone became a pocket bank for millions
02

• WAEMU posts 0.9% deflation in July, second month in a row• Food, hospitality prices drop; alcohol,...

WAEMU Region Records Second Straight Month of Deflation, at -0.9% in July 
03

Airtel Gabon, Moov sign deal to share telecom infrastructure Agreement aims to cut costs, boo...

Gabon’s Airtel, Moov to Share Towers Under Govt-Brokered Deal
04

Vision Invest invests $700m in Arise IIP, Africa’s largest private infrastructure deal in 202...

Saudi Arabia’s 2025 Shopping List Now Includes Industrial Parks in Africa — With a $700 Million Entry Ticket
05

Even though it remains the smallest "crypto-economy" in the world, sub-Saharan Africa shows that vir...

Sub-Saharan Africa Crypto Transactions Up 52% to $205B on Inflation, Inclusion Push
Enter your email to receive our newsletter

Ecofin Agency provides daily coverage of nine key African economic sectors: public management, finance, telecoms, agribusiness, mining, energy, transport, communication, and education.
It also designs and manages specialized media, both online and print, for African institutions and publishers.

SALES & ADVERTISING

regie@agenceecofin.com 
Tél: +41 22 301 96 11 
Mob: +41 78 699 13 72


EDITORIAL
redaction@agenceecofin.com

More information
Team
Publisher

ECOFIN AGENCY

Mediamania Sarl
Rue du Léman, 6
1201 Geneva
Switzerland

 

Ecofin Agency is a sector-focused economic news agency, founded in December 2010. Its web platform was launched in June 2011. ©Mediamania.

 
 

Please publish modules in offcanvas position.