• Tunisia will launch 138 digital transformation projects between 2025 and 2026, covering administration, economy, cybersecurity, and infrastructure.
• Prime Minister Sarra Zaafrani Zenzri says the overhaul is “essential” to boost transparency, efficiency, and competitiveness.
• Tunisia ranks 86th globally in the UN e-government index, with progress but gaps in online services and cybersecurity capacity.

Tunisia has unveiled 138 projects to speed up the digital modernization of its public administration between 2025 and 2026. Officials presented the plan on September 16 during a ministerial council meeting focused on digital progress. The government described full digitalization of the administration as “essential and necessary,” not optional. According to a presidential statement, the projects fall into four categories.

The first axis includes 99 projects designed to expand remote services, strengthen interconnection among government entities, and accelerate the development of information systems.

The second axis covers 18 projects targeting artificial intelligence, digital training, e-commerce, innovation, and entrepreneurship.

The third axis features 12 projects to protect Tunisia’s national cyberspace and enhance the reliability of digital services.

The fourth axis includes 9 projects to extend network coverage and modernize communication infrastructure within the administration.

Prime Minister Sarra Zaafrani Zenzri said the transformation aims to establish a modern administration based on open data and artificial intelligence. She described digitalization as a key driver of Tunisia’s economy. “It ensures transparency in transactions, improves service quality for citizens and businesses, optimizes administrative efficiency, and strengthens Tunisia’s competitiveness regionally and internationally,” she said.

Tunisia currently ranks 86th out of 193 countries in the United Nations E-Government Development Index (EGDI). In 2024, the country scored 0.6935 out of 1, above the African and global averages. However, Tunisia scored lower at 0.5951 in the Online Service Index (OSI), a sub-indicator measuring the quality and scope of online government services.

In cybersecurity, the International Telecommunication Union (ITU) places Tunisia in Tier 3 out of 5. This ranking reflects “basic commitment” through government actions. The ITU noted Tunisia performs relatively well on technical and regulatory aspects but must strengthen organization, capacity building, and international cooperation.

Looking ahead, Zenzri said the government plans a unified national vision for digital transformation covering 2026–2030. The strategy will set goals, priorities, and implementation timelines. The presidency said the approach will prioritize user experience and require re-engineering administrative procedures as a prerequisite for digitalization.

This article was initially published in French by Isaac K. Kassouwi

Adapted in English by Ange Jason Quenum