On May 13, the Malian Telecom/ICT and Postal Regulatory Authority (AMRTP) kicked off a capacity-building program for the postal sector. The initiative aims to raise awareness among participants on critical issues such as operational efficiency, data security, and innovation within the sector. Scheduled in three sessions throughout the year, the program seeks to tackle various challenges facing the Malian postal industry.

The first session, currently underway until May 24, focuses on the fundamentals of postal work. The second session, scheduled from July 8 to 19, will delve into the different legal and regulatory frameworks governing the sector. The third, slated for September 9 to 20, will focus on developing and strengthening participants' skills in financial management and performance monitoring.

This capacity-building effort is part of AMRTP's broader strategy to revitalize the Malian postal sector. A diagnostic study conducted in 2018 highlighted issues of obsolescence that hindered sectoral development and jeopardized the survival of La Poste du Mali, the incumbent operator responsible for universal postal service in the country.

Through this training program, AMRTP aims to equip industry stakeholders with the necessary skills to tackle current challenges effectively. The initiative seeks to professionalize the sector to ensure its sustainable development. It also aims to empower postal operators to enhance service quality for consumers and introduce innovative products tailored to the population's needs amid the ongoing digital transformation.