U.S. tech firm IBM grabbed a new client which is airlines Air Mauritius as it signed on October 18, 2016 a contract to provide the carrier its services. The five-year contract aims to help Air Mauritius better manage its activities with its Saas-based Cloud and Analytics technologies. This should help Air Mauritius maintain growth in the long term.

Moving 1.5 passengers and 30,000 tons of freight each year, Air Mauritius serves 24 destinations, local and abroad. This involves a significant amount of data to handle for an efficient provision of services.

According to IBM, its Cloud and Analytics solutions will help Air Mauritius better manage its budget cycles, reduce timeframe for data processing and capitalize on predictive analysis in order to improve customer experience. Bluntly put, the quality of services provided by the carrier, knowingly processing of customers’ requests and flights reservations will be improved.

Muriel Edjo