Egypt is accelerating efforts to position information and communication technology (ICT) as a key driver of economic growth. The Information Technology Industry Development Agency (ITIDA) signed agreements with 55 local and international firms on November 9 to create 70,000 new jobs in the sector.
The signing took place during the World Outsourcing Summit in Cairo, held from November 9 to 10. Officials said the initiative will expand existing service centers and establish new shared service hubs for international clients. Of the companies involved, 39 will increase operations in Egypt, while 16 will enter the market for the first time.
The partnership follows several recent efforts to boost Egypt’s digital talent pool. On November 5, the Information Technology Institute (ITI) signed an agreement with the German development agency GIZ and several multinationals to train young professionals on ServiceNow technology. Earlier this month, the National Telecommunications Institute (NTI) signed three cooperation agreements with academic and industrial partners across multiple governorates to expand digital training opportunities.
These programs align with the government’s Digital Egypt strategy, which aims to increase the country’s share in the global outsourcing market fourfold. ICT Minister Amr Talaat said that a similar summit in 2022 had secured partnerships with 29 companies, creating 34,000 jobs — a figure that rose to 60,000 by the end of 2024. He added that nearly one million young Egyptians receive digital skills training each year.
Egypt’s business process outsourcing (BPO) market, valued at $3.24 billion in 2024, is expected to reach $5.88 billion by 2033, according to Deep Market Insights. The sector is projected to grow at an annual average rate of 6.93%, with IT outsourcing holding the largest market share.
The ICT industry has become one of Egypt’s most dynamic economic pillars. Official data show the sector contributed 5.8% to GDP in 2023/2024, up from 5% a year earlier, and is forecast to reach 8% by 2030. The industry expanded 14.4% in 2023/2024, marking its sixth consecutive year as the fastest-growing segment of the Egyptian economy.
This article was initially published in French by Isaac K. Kassouwi
Adapted in English by Ange Jason Quenum
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