Telecom

Tanzania: Telecom Regulator TCRA orders service improvement in 15 districts

Tanzania: Telecom Regulator TCRA orders service improvement in 15 districts
Saturday, 16 July 2022 19:11

The Tanzanian telecom regulator regularly assesses the quality of the services provided by mobile network operators. Those assessments allow it to identify deficiencies and instruct operators on problems to fix to provide better services to the subscribers. 

In Tanzania, telecom operators are ordered to improve the quality of their voice, data, and SMS services. The instruction was given by the Communications Regulatory Authority (TCRA) during a meeting with operators last Tuesday, July 12. The instruction notably concerns 15 districts where the services are below the quality required. 

During the meeting, the regulator asked Vodacom Tanzania, MIC Tanzania (Tigo), Airtel, TTCL, and Halotel to elaborate plans to improve their services in the targeted districts. "After that, TCRA will do another assessment before end of the year to see if they have worked in any regions where the quality of the services has been deemed to be subpar,” said Mwesiga Barongo, TCRA principal telecom engineer.

Operators also promised to improve their services as recommended by the TCRA to ensure quality services for their subscribers.

We are committed to making sure that we comply with all the instructions given to us by the authority, and we will make sure we follow all directives unremittingly as provided by our regulator,” said Vodacom’s network director Andrew Lupembe.

The regulator's initiative follows quality of service (QoS) measurements taken earlier this year in line with its mission to ensure quality services to local users, amid growing demand. Last May, the government opened the 5G market for investments and asked the TCRA to allocate spectrum to service providers, which are ready for 5G trials. 

Isaac K. Kassouwi

On the same topic
Amazon begins talks with Kenya on low-Earth orbit satellite broadband Kenya’s digital market is large but internet access remains...
MTN and regulator ZICTA launch solar-assisted telecom towers to extend mobile broadband to rural communities. Zambia targets nationwide broadband...
The Democratic Republic of Congo and Gabon signed a memorandum of understanding on Feb. 19 to develop mobile roaming between their territories. The...
AfDB and UNDP aim to mobilize up to $10 billion for AI development by 2035. Funds will target data infrastructure, computing capacity,...
Most Read
01

ECOWAS central bank governors reaffirm a 2027 target for launching the Eco. Nigeria signals...

ECOWAS Eco Currency May Launch Without WAEMU in 2027 Push
02

Algeria plans to launch construction of the $13 billion Trans-Saharan Gas Pipeline (TSGP) a...

Algeria–Morocco: Will the Gas Pipeline Duel Take Place? (Editorial)
03

West African Development Bank (BOAD) launched preparation of its 2026–2030 strategic plan wit...

BOAD Launches 2026–2030 Strategy With Boston Consulting Group Support
04

Kenya raised $2.25B via dual-tranche Eurobonds to buy back 2028/2032 debt, luring investors w...

Africa’s Comeback on International Market: Kenya Adds-up to The 2026 Wave of Sovereign Issuances
05

Siguiri mine produced 289,000 ounces in 2025, up 6% Fourth-quarter output rose 15%, boosting annu...

Guinea's Largest Gold Mine Records 6% Output Rise in 2025
Enter your email to receive our newsletter

Ecofin Agency provides daily coverage of nine key African economic sectors: public management, finance, telecoms, agribusiness, mining, energy, transport, communication, and education.
It also designs and manages specialized media, both online and print, for African institutions and publishers.

SALES & ADVERTISING

regie@agenceecofin.com 
Tél: +41 22 301 96 11 
Mob: +41 78 699 13 72


EDITORIAL
redaction@agenceecofin.com

More information
Team
Publisher

ECOFIN AGENCY

Mediamania Sarl
Rue du Léman, 6
1201 Geneva
Switzerland

 

Ecofin Agency is a sector-focused economic news agency, founded in December 2010. Its web platform was launched in June 2011. ©Mediamania.

 
 

Please publish modules in offcanvas position.